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Frequently Asked Questions

Server Info
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  • What is this server?

    RCG CityLife is a complex role-play Minecraft gamemode. We do not enforce hardcore roleplay within our rules, although we do encourage it; therefore those that decide to role-play get the best out of it.

  • Do I need to apply to join?

    No, not at all! However, you must apply to be a police officer.

  • Do I need to download any mods?

    No, you don't. You can join the server with your normal un-moded client.

  • How do I message all online Staff?

    Type /ask to ask a question and send a message to all the staff members

  • When is the next event?

    You can see all the planned event in the events page:

  • How do I get the texture pack?

    You can get it by doing /resource on the server or by going to here.

  • How do I open Crates?

    Right-click on the crate you want to open. This will open up a spinner that will randomly get to your loot

  • How do I apply for Trial-Mod?

    You can apply for Trainee here.

  • Can you unban my friend?

    No; your friend will need to appeal through the forums. They can appeal here. Remember - they can only appeal if the punishment length is over 14 days or they have evidence proving their innocence.

  • How can I make money?

    There is a guide here:

  • How can I vote for RCG?

    To vote for RCG, type /vote in-game and a message with all the vote links will pop up! Fill out the verification by clicking what the website tells you to click, then enter your username in the slot and clicking the VOTE button.

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  • How can I connect to the RCG teamspeak server?

    You must first download and install Teamspeak 3. If you haven't already, you can download it here.

    Next you must navigate to the top left corner of your screen to the connections tab and click the connect button. Alternatively you can use the hotkey Ctrl+S.

    Next you type in “” in the server address box and your username under the nickname box. From there you simply click the connect button and you're in!

  • How do I get a custom channel?

    You can buy a custom channel at:

  • Where can I find the teamspeak rules?

    You can find the teamspeak rules here

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  • How do I apply to become a Trial-Mod?

    You can apply for Trial-Mod here.

  • How do I apply to become a Build Team Member?

    You can apply for the Build Team here.

  • What are the requirements for Trial-Mod?

    You can find the requirements for Trial-Mod at the top of the application.

  • Where can I make a staff complaint?

    if you feel as though a staff member dealt with something inappropriately/broke a rule, we encourage you to make a complaint form at

  • Is your question not listed?

    Ask a staff member in-game or come on our teamspeak:

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  • How can I create an account?

    You can create an account here or sign in here if you already have an Enjin account.

  • Where are the rules located?

    The rules and guidelines can be found here.

  • What are warning points?

    If a player has broken a forum rule, they will be allocated a certain number of warning points depending on the rule they've broken. Once a player has reached 8 warning points, they will be automatically forum banned.
    You'll know you've received a warning if you see a warning popup when you enter the website or you see red text under your forum posts saying "Warning points:" followed by the total amount of warning points you have received. You cannot get Trial-Mod if you have non-expired warning points.
    The forum rules can be found here.

  • Where can I post a player complaint?

    You can post a player complaint here once you are logged in.

  • Where can I appeal a punishment?

    You're able to appeal using this link.

  • Where can I submit a server suggestion?

    Once logged in you can submit a server suggestion here. Please note that you will only be able to view your thread within this section.

  • Where do I submit a bug report?

    You can submit a bug report here.

  • What is Forum Patrol?

    A Forum Patrol Member is a Moderator or above who's also a part of the forum team. They help keep the forums a safe and friendly environment for all users through moderation.

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  • How do I contact Customer Support?

    You can contact Customer Support by submitting a ticket here.

  • Why would I contact Customer Support?

    There are varying reasons to contact the Customer Support team. Some of these reasons include:
    - Not receiving your in-game rank after purchase from the shop
    - Not receiving your item after purchase from the shop
    - Missing your rank on the forums
    - Other questions about the server in general

  • Why would I not contact Customer Support?

    Some things that our Customer Support agents will be unable to assist you with include:
    - Ban appeals (which can be submitted here)
    - Bug reports
    - Idea submissions or suggestions

  • How long will it take for my ticket to be answered?

    Due to the varying needs of our players, ticket response times may fluctuate. If you have submitted a ticket, please do not submit another until your current ticket is closed, unless you have a different question.

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  • How do I become a cop?

    Police Officers must apply at: You must also go through training.
  • How do I make money legally?

    There are unlimited of ways of making money legally; some scripted in-game ways are oil. Whereas some unscripted ways include buying a taxi/bus and transporting people, or any other legal business you can think of. Role-play is down to your own imagination.

  • How do I make money illegally?

    Some methods include capturing a gang area such as South Side, and then planting, harvesting, processing and selling drugs. As well as this, there are an abundance of places and players to rob. More examples said in the "Money Guide" in the guide forums.

  • Where do I get a gun?

    Legal weapons can be ovtained by shops such as /warp gunshop. Illegal weapons however, can be bought from shops such as /warp blackmarket or any tier shop.

  • Where do I get a helicopter or plane?

    You can get a helicopter by doing /helicoptershop and a plane by doing /planeshop.

  • How do I report a player for breaking the rules?

    You can do /report or make a player complaint here on the website.